Everything You Need to Know about McFarland Medical

We Specialize in Outstanding Customer Care

McFarland Medical was established with a goal of employing only the best quality residents of our community. Today we stand by our reputation of keeping customer service as our first priority. As a locally owned and operated business, McFarland Medical has the ability to make decisions quickly, resulting in getting you the best care in an efficient manner.
  
Our Guarantee
We guarantee friendly, efficient, and timely delivery of home medical equipment to all customers living in East Tennessee. Customers in the East Tennessee region who are unable to get out due to illness or lack of transportation can receive most products within a 24-hour period of time.

Superior Customer Service
Our business is to make your job easier, and to provide quality care to your patients. That's why we provide customer services such as:

• 24-Hour Emergency Services
• Labor for Warranty Repair of Defective Products
• Product Pickup & Delivery
• Product Monitoring
• Billing of Primary or Secondary Payer Sources
• Rework of Denied Claims
• Follow up with Physicians
• Prepare Compliance Reports for Doctors & Insurance Companies
• Cleaning of Equipment
• Loaner Products While Your Product Is in for Service
• Respiratory Health Education to Seniors
• Oxygen-Conserving Devices
• "Are You Sleeping?" Evaluations
• Overnight Pulse Oximetry